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Managing Cultural Diversity In The Workplace

ICDRC Pretoria, South Africa Date: 20th Oct 2025 – 24th Oct 2025

COURSE OVERVIEW

Do you have a diversified workforce in your organization? What is Diversity? Diversity refers to differences in opinions and thought process, backgrounds- social and economic, academic, and professional backgrounds, political beliefs, religious beliefs, gender differences, age groups, and life experiences etc. of races, communities, and people around the world.


With more and more organizations offices around the world, issues pertaining to diversity abound and need to be attended to. Even though businesses have become quite inclusive, it is still a challenge for many employees to overcome the biases they hold for other employees who are different from them. This hinders the operations, workflow and authority ability to manage as well as profit flow into the organization. For more profits to pave their path into the organization, it is imperative for the corporations to hire people who are tolerant, sensitive, and competitive to handle the differences in cultures.

Do you face challenges in dealing with diversity at the workplace? This course on Managing Cultural Diversity in the Workplace by ICDRC Talent Solutions will empower you to drive business productivity and profitability. This will also help people from various backgrounds in your organization view and respect each other’s cultural differences. This will further help them to collaborate and work towards ensuring the success of their organization’s blueprint.

Course Objective

  • Develop an understanding of diversity, inclusion, and gender differences at the workplace
  • Understand the cultural frameworks that are different than their own
  • Get rid of stereotypes and judgments
  • Understand the gender differences and how they affect the workplace
  • Being sensitive in communication
  • Management of conflict- at different organisational level
  • Effective team building across cultures
  • Enhance Interpersonal skills across cultures
  • Increase in innovation and creativity
  • Growth in the credibility of the company
  • Increase productivity on complex tasks especially those involving a multi-cultural workforce

Who Should Attend?

Institute of Corporate Directors Research Center talent solutions recommends this course for:

  • Directors, C- Level Executives.
  • Senior Management Team
  • Heads of the Departments.
  • Strategic Planners, Business Analysts
  • Marketing and Sales Teams.
  • Operations and Support Teams.
  • Those who wish to manage multi-cultural teams in the future.
  • Individuals and teams who want to reduce conflict and resolve issues because of diversity.

Training Methodology

We at ICDRC talent solutions will work with the participants to create cultural and intercultural effectiveness to understand diversity. This will be achieved through a highly interactive presentation which will include several management games, paper-pencil exercises, activities, role plays, videos, and robust practice sessions. You get an opportunity to discuss, share, and learn from the ideas with other industry participants as well. Institute of Corporate Directors Research Center talent solutions follows the approach of Do-Review-Learn-Apply. Participants should end the workshop with a clearer sense of the options, constraints, opportunities and priorities in considering the next steps towards Corporate Governance Codes and its applicability to Human Resource. A great strength of the Institute of Corporate Directors Research Center training approach lies in the diversity of opportunities it provides for participants to learn. Those who learn most by doing and sharing can benefit from the innovative range of participatory exercises and case studies that this course will offer.

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Organizational Benefit

Create policies and programs that improve awareness of diversity and cultures

Embed a positive outlook in the company towards cultural differences

More culturally sensitive communication leading to better results

Performance-oriented culture

Personal Benefit


Enhanced productivity at the workplace

Become better at conflict management

Become sensitive to the cultural issues

Become better at negotiating and conflict management

Create an awareness of the differences and values that have impacted their productivity till now

Develop an understanding of their personal growth